Terms of Service

Welcome to andreabertoli.com. These Terms of Service (“Terms”) govern your use of our website, products, services, and content operated by Andrea Bertoli (“we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website or purchasing our products or services, you confirm that you are at least 18 years of age and agree to comply with these Terms. If you do not agree, please do not use our website or services.

2. Description of Services

We offer sex education content, coaching services, digital products, online courses, webinars, and community resources. Our services include:

Digital content — articles, guides, worksheets, audio recordings, and video content
Online courses — self-paced educational programs on topics related to intimacy, relationships, and sexual wellness
Coaching services — one-on-one and group coaching sessions focused on intimacy, relationships, and personal growth
Webinars and live events — educational presentations and interactive workshops
Newsletters and free resources — email content and downloadable materials

3. Important Disclaimers

Not Medical or Therapeutic Advice

Our content, coaching, and educational materials are provided for informational and educational purposes only. Andrea Bertoli is a sex educator and coach, not a licensed therapist, counselor, or medical professional. Our services are **not** a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions regarding medical or mental health conditions.

Coaching Is Not Therapy

Coaching services are distinct from psychotherapy or counseling. Coaching is a collaborative, goal-oriented process focused on personal development. It does not involve diagnosis or treatment of mental health disorders. If you are experiencing a mental health crisis, please contact a licensed mental health professional or crisis helpline.

Content Sensitivity

Our content addresses topics related to sexuality, intimacy, and relationships. While presented in an educational and professional context, some content may be explicit in nature. By using our services, you acknowledge this and confirm that such content is appropriate for you.

4. User Accounts and Access

To access certain features (purchased courses, community areas, premium content), you may need to create an account. You are responsible for:
– Maintaining the confidentiality of your account credentials
– All activities that occur under your account
– Notifying us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms.

5. Purchases and Payments

Pricing and Payment

– All prices are listed in US dollars
– Payment is processed securely through our payment provider (Stripe)
– By making a purchase, you authorize us to charge the applicable fees to your payment method

Subscription Services

– Some services are offered on a recurring subscription basis (e.g., paid newsletter tiers, membership access)
– Subscriptions will automatically renew at the end of each billing period unless you cancel before the renewal date
– You may cancel your subscription at any time through your account settings or by contacting us

Refund Policy

Digital products and courses: Due to the nature of digital content, all sales are final. We do not offer refunds on digital products or courses once access has been granted, except as required by applicable law.
Coaching sessions:Cancellations made at least 24 hours in advance may be rescheduled. No-shows or late cancellations are non-refundable.
Subscriptions: You may cancel at any time. You will retain access through the end of your current billing period. No partial-month refunds are provided.
Live events and webinars: Refunds are available up to 48 hours before the scheduled event. After that, registrations are non-refundable

Discreet Billing

Charges may appear on your statement under a discreet business name to protect your privacy.

6. Intellectual Property

All content on this website — including text, graphics, images, videos, audio, course materials, logos, and software — is the property of Andrea Bertoli or Sapient Practice and is protected by copyright, trademark, and other intellectual property laws.
You may not:
– Copy, reproduce, distribute, or publicly display our content without written permission
– Share, resell, or redistribute purchased course materials or digital products
– Use our trademarks, logos, or branding without authorization
– Create derivative works from our content Personal, non-commercial use of free content is permitted within the scope intended.

7. User-Generated Content

If you participate in community features, comments, or interactive sessions, you are responsible for your contributions. You agree not to post content that is:
– Illegal, harmful, or fraudulent
– Harassing, abusive, or threatening
– Infringing on others’ intellectual property or privacy
– Sexually explicit or inappropriate for the educational context
– Promoting violence or discrimination
We reserve the right to remove user-generated content and revoke access for violations.

8. Prohibited Conduct

You agree not to:
– Use the website or services for any unlawful purpose
– Attempt to gain unauthorized access to our systems or other users’ accounts
– Interfere with or disrupt the website’s functionality
– Use automated tools to scrape, crawl, or extract data from the website
– Impersonate any person or entity
– Share login credentials or distribute purchased content to non-paying users

9. Limitation of Liability

To the maximum extent permitted by law:
– Our services are provided “as is” and “as available” without warranties of any kind
– We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services
– We are not liable for any losses resulting from unauthorized access to your account
– Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim

10. Indemnification

You agree to indemnify and hold harmless Andrea Bertoli, Sapient Practice, and their affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Third-Party Services

Our website and services may integrate with or link to third-party platforms (e.g., Substack, course platforms, scheduling tools, payment processors). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services’ practices or availability.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Alameda County, California.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact

For questions about these Terms, please contact:
Andrea Bertoli
Email: admin@andreabertoli.com
Website: andreabertoli.com