Privacy Policy

Andrea Bertoli (“we,” “us,” or “our”) operates the website andreabertoli.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or interact with our content.

Information We Collect

Personal Information You Provide Directly

Name and email address — when you subscribe to our newsletter, download free resources, or create an account
Payment information — when you purchase products or services (credit card details are processed securely through our payment provider and are not stored on our servers)
Phone number — when provided for coaching session scheduling or contact purposes
Account information — when you create an account to access purchased courses, content, or community features
Communications — when you contact us via email, contact forms, or social media

Information Collected Automatically

Device and usage data — IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and click patterns
Cookies and tracking technologies — we use cookies to remember your preferences, analyze site traffic, and improve your experience. You can control cookies through your browser settings
Analytics data — we use analytics tools to understand how visitors use our site

Information from Third-Party Services

Payment processors — we use Stripe to process payments. Stripe collects and processes your payment data under their own privacy policy
Email and newsletter platforms — if you subscribe to our Substack or email list, your email address is stored with that platform
Course and content platforms — if you enroll in courses or access digital products, your account information is stored with our course delivery platform
Scheduling tools — if you book a coaching session, your scheduling information is processed through our booking platform

How We Use Your Information

We use collected information to:

– Deliver products, services, and content you’ve requested
– Process transactions and send related communications
– Send newsletters and marketing communications (you may opt out at any time)
– Respond to your inquiries and provide customer support
– Improve our website, products, and services
– Analyze usage patterns to enhance user experience
– Comply with legal obligations
– Protect against fraud and unauthorized activity

Disclosure of Your Informationt

We do not sell your personal information. We may share your information with:

Service providers — third-party companies that help us operate our business (payment processing, email delivery, course hosting, analytics)
Legal requirements — when required by law, court order, or governmental regulation
Business transfers — in connection with a merger, acquisition, or sale of assets
With your consent — when you have given us explicit permission to share your information

Third-Party Links

Our website may contain links to third-party websites, including social media platforms, course platforms, and partner services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

California Consumer Privacy Rights (CCPA)

If you are a California resident, you have the right to:
Know — request information about the personal data we have collected about you
Delete — request that we delete your personal information (subject to certain exceptions)
Opt out of sale — we do not sell your personal information
Non-discrimination — we will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at the information provided below.

Email Communications

If you subscribe to our email list or newsletter, you will receive periodic communications. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email. We will retain your information as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Children’s Privacy

This website and its content are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Andrea Bertoli
Email: admin@andreabertoli.com
Website: andreabertoli.com